SCOPE OF POLICY
- Website Visitors – individuals who visit our Website, including those who opt to provide contact information to receive communications from us.
INFORMATION WE COLLECT
Customers. We ask for your information, which may include your name, email address, physical address, phone number, credit card information to enable us to create a account for you and provide you our Services. By providing us with this information, you represent that you own and consent to our use of such personal information. When you and your end users use our Services, we may automatically collect information about how and where the Services are used, including but not limited to geolocation data, versioning, site health information, configuration settings, and reporting (collectively, “Usage Data”). You may opt out of collection of Usage Data at any time by changing the settings in your account. You understand that this Usage Data may include limited personal information, and therefore you represent and warrant that if you opt in to the collection of this Usage Data, you have made all necessary disclosures to and obtained all necessary consents from your end users for the collection of Usage Data.
HOW WE USE YOUR INFORMATION
We use the information we collect about you in the following ways:
- To respond to any contact emails or requests from you
- To contact you regarding any agreements or accepted terms that you may have with us for the Services.
- To provide you with marketing emails, special offers, or newsletters.
- To understand how our Services and Website are used.
- To provide you with information logs associated with the use of our Services.
- To contact you regarding functionality changes to our Services or Website.
- To improve our offerings, including developing new features and functionality for our Services and Website.
- To collect payment for donations.
- To diagnose and troubleshoot problems.
- To find and prevent fraud.
- To carry out other purposes as disclosed to you through the Website, or found in terms or an agreement between us and you.
- To process the information for other purposes for which we obtain your consent.
HOW WE SHARE INFORMATION
We share the information we collect about you in the following ways:
Business Transactions. To provide information to a third party in the event of any disposition of all or any portion of our business (e.g. reorganization, sale, assignment, bankruptcy).
To Create De-identified Data. We may aggregate or otherwise de-identify your personal information so that it is no longer able to be associated with you (“De-identified Data”).
As Required by Law or Similar Investigations. To comply with legal obligations (e.g. subpoena) or investigate potential legal violations. We may be required to share personal information in response to lawful requests from public authorities including to meet national security and/or law enforcement requirements.
Safety. We may disclose your information to protect and defend our safety and those of other users in connection with investigating and preventing fraud or security issues.
Consent. We may share your information for other ways not described above with your consent.
You may opt-out of the collection of Usage Data by logging into your account and changing your collection settings or contacting us as detailed at the end of this Policy. You may unsubscribe from receiving promotional or marketing emails from us at any time by using the “unsubscribe” link in the email received, or by emailing us as detailed at the end of this Policy. As outlined above, you can also control your cookie settings.
With respect to your account information, you may update, correct or delete information that you provided to us by logging into your account or contacting us as detailed at the end of this Policy.
You are not required to provide all personal information identified in this Policy to use our Website or receive our Services, but certain functionality will not be available if you do not provide personal information. For example, if you do not provide personal information, we may not be able to respond to your request or perform a transaction with you.
DATA RETENTION AND SECURITY
When we no longer have a legitimate business need (e.g. termination of a Customer agreement) to process your personal information, we will either delete or de-identify it.
We take all reasonable steps to protect information we receive from you from loss, misuse or unauthorized access, disclosure, alteration, and/or destruction. We maintain technical, physical, and administrative safeguards to secure your information, and we use industry standard encryption for your data that is transferred over the internet. Despite our use of encryption, we cannot guarantee any method of transmission of information over the internet is 100% secure. If you have any questions about the security of your personal information, please contact us as detailed at the end of this Policy.
Our Website and Services are not directed at children. We do not knowingly collect personal information from or about children under 13 years of age.
NOTICE TO CALIFORNIA RESIDENTS
The following section applies to California residents.
The California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CPRA”) creates consumer privacy rights and requires businesses to make disclosures about their privacy policies and practices.
Your Rights. California residents have certain rights regarding your personal information:
- Right to Know. You may request no more than twice in a 12-month period that we provide you with copies of specific personal information we have collected, sold, or disclosed about you. However, under California law, we cannot provide you with certain sensitive information, despite your request (for example, we will not send you copies of your social security number even if it is something we collected).
- Right to Correct. You may request that we correct inaccurate personal information we maintain about you.
- Right to Delete. You may request that we delete certain personal information we have collected about you, with certain exceptions.
- Shine the Light. Under California’s “Shine the Light” law, you have the right to ask us once a year if we have shared your personal information with third parties for direct marketing purposes.
Exercising Your Rights. To exercise your rights above, please submit a request by emailing us at email@example.com or by calling us at 404-591-4365. Please describe your request with sufficient detail so we can properly respond to your request. As part of your request, please specify which right you are exercising and be prepared to provide the following information: name, email address, and the type of request you wish to make. We may ask for additional information to verify your identity. The information you provide in your request and any follow up information we ask for from you will be used solely to verify your request. After receiving your request, we may need to contact you for further information. Only you or an individual designated as your authorized agent to act on your behalf may make a request related to your personal information. We may not discriminate against you if you choose to exercise your rights.
Responding to Your Rights Request. We will try to respond to your request within 45 days. If we need more time, we will contact you with the reason we need more time and the extension period. We will deliver our written response by mail or electronically, at your option. In response to your request to know, we will only disclose the information we have collected in the 12 months prior to our receipt of your request. Our response will also explain the reasons we cannot comply with any request, if applicable. We will not charge a fee to process or respond to your request unless your request is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate prior to completing your request.
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